Shipping Policy
We are committed to providing our customers in Australia with excellent delivery service.
Currently, we only ship within Australia.
Shipping Methods: We offer free Shipping with Australia Post
Shipping Status:
Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.
If you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.
Order Changes:
Please notify us immediately if there are any changes to your order. Please note that custom and pre-ordered pieces cannot be exchanged for other designs.
Item Not Received:
If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at support@boobuba.com.
Australia
Free Shipping Across Australia
All orders within Australia are shipped free of charge. No additional costs will be applied for the delivery of your order.
Shipping Partners
We work with trusted shipping partners such as Australia Post, StarTrack, and DHL Express to ensure reliable and timely deliveries.
Track Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number can be used to check the status of your delivery.
Lost or Missing Packages
If a package is not delivered or is lost, please contact our customer service immediately. We will work with our shipping partners to investigate the issue and, if necessary, send a replacement package or arrange a refund. For more details, please refer to our Return & Refund Policy.
Change of Address
If you need to change the shipping address, please email our customer service at support@boobuba.com within 24 hours of placing your order or before the cut-off time.
For Further Inquiries:
If you have any further questions, please contact our customer services at:
Phone: +31645468954
Email: support@boobuba.com
That’s how the idea for Boobuba.com was born
As parents ourselves, we know how important it is for little ones to grow up with toys that are not just fun, but also engage their senses and spark their creativity. Our vision? To create a trusted online store where high-quality, safe toys go hand in hand with the Montessori philosophy. Because we believe that’s the best way for kids to explore, learn, and make sense of the world around them.
